Loading... Please wait...

No sales tax on orders outside of Wisconsin and free shipping on power equipment

Categories

Frequently Asked Questions

Don't see your question? Contact us here or call 1-800-236-2333


Customer Service | Order Status | Return Policies | Payment Methods | Dealer Accounts

Customer Service

Phone: 1-800-236-2333

Contact Us Form

Address:
Small Engine Parts Warehouse
112 S. 5th Ave.
West Bend, WI 53095

PARTS
SEPW offers a wide selection of small engine parts for you to choose from. Please use our Parts Lookup Search to locate the specific products you need or contact SEPW to talk to a dedicated specialist. SEPW currently offers parts for a variety of lawn and garden equipment from the following brands:

  • Briggs & Stratton
  • Briggs & Stratton Power Products
  • Briggs & Stratton Yard Power (formerly Murray)
  • Echo / Shindaiwa
  • Honda Power Equipment
  • Husqvarna / AYP
  • Husqvarna Power Equipment
  • Kawasaki Engine
  • Kohler Engine
  • Lawn-Boy
  • Liquid Combustion Technology
  • MTD
  • Peerless
  • Poulan / Weed Eater
  • Simplicity
  • Snapper
  • Tecumseh Power Company
  • Toro Consumer
  • Toro Landscape / Contractor
  • Troy-Bilt
  • Walbro

 

Order Status

Where is my order? Parts orders ship same day or next day. Your order should arrive to your door within 3-6 working days. All parts orders will ship when they are complete unless otherwise requested. Your order can be split and shipped separately for additional shipping charges.

Have a question concerning the status of your parts or lawn & garden equipment order? Contact us.

Return Policies

  • Returns are accepted up to 6 months from the date of purchase
  • NO RESTOCK CHARGE
  • You must call Small Engine Parts Warehouse at 1-800-236-2333 to receive authorization for the return.
  • No returns or exchanges are accepted for electrical items or engines unless in original sealed package.
  • Items must be new in original packaging and received by us within 30 days of authorization.

If something else is needed please call. We're here to help our customers!

ENGINE-POWERED EQUIPMENT
Due to federal shipping regulations, engine-powered equipment cannot be returned once it has been gassed or oiled. If the engine-powered equipment has been gassed or oiled, it will have to be taken to an authorized service center for repair.

Payment Methods

We accept Visa, MasterCard, Discover, & American Express. C.O.D. service is also available but incurs an additional fee. Please call us at 1-800-236-2333 to place a C.O.D. order.

Dealer Accounts

Businesses may be eligible to receive a dealer discount. To inquire about a dealer account, please contact us via email at admin@sepw.com and include your full business name, address, phone number, and EIN or Tax ID number.

Most dealer account requests are processed within 24 hours.



 

Copyright ©2017 Small Engine Parts Warehouse. Sitemap | Advanced Search | Privacy Policy