I just wanted to follow-up with you as I had promised. This unit arrived yesterday (Thursday) exactly as you said it would. Having just ordered it last Friday, I have to admit that I am both impressed and extremely pleased. When I placed the order I simply assumed it would take around 2 weeks. Having received it in six days was much better than I had expected. The fact that it's snowing right now as I type this makes that fact even more pleasing.

Assembly was relatively simple, again - exactly as you said it would be. It only took me about 2 hours with the hardest (and most fun!) part being breaking it out of the crate. As for the Simplicity L1528E itself, all I can say is "Wow!." To test it last night I ran it through about 11 inches of icy, wet snow (similar to a Sno-Cone, leftover from the last storm). I had doubts that it would do much with it, but "much" is exactly what it did do. It threw that stuff about 30 feet with absolute ease. To say it's an upgrade (from my current unit) would be like saying Wisconsin tends to get a little chilly during the winter.

I know now two things for certain:

1. I selected the correct product, and
2. I SELECTED THE CORRECT DEALER.

Your service has been nothing less than phenomenal from front-to-back. Thanks very much for everything and I wish you and SEPW all the best moving forward. I will certainly use you again should the need ever arise (accessories, parts, etc.). I won't hesitate even one second.

Sincerely,
Dave L. Connecticut

I received these parts Saturday in the mail and just wanted to send you a note of thanks. The parts look-up feature on your web site made my search very easy and enabled me to locate & identify the exact parts I needed. You gave me a good price and an immediate turn around on the order. You have exemplified "how it ought to be done" and I want you to know that I appreciate it. You will have all my business in the future and you will be recommended to any one I encounter in need of your products.

Many Thanks

Joel M. Texas
 

To Whom It May Concern:
 
I just wanted to drop you a quick note of thanks for all of your assistance with my Toro lawn mower purchase.  Initially I spoke to someone in your customer service department who was very helpful with choosing the right mower for me.  He also advised that if I ordered the mower on Monday morning I would receive it sometime on Tuesday.  I must say I was skeptical that I would receive it that quickly.  Then to my surprise, the mower was at my door by noon on Tuesday.
 
So, thank you for all of your assistance.  I will recommend your company as often as I can.
 
Regards,
 
Keith G. Illinois

!!!!!!!Wow YOUR CUSTOMER SERVICE IS OUTSTANDING thank god I found you guys I also own a Poulan Chain Saw you are in my favorites from now on Thanks again.

Ivan V. Puerto Rico

I loved your site, so interactive I could find everything and order it.

kudos' to your website builder................

Tom J. New Hampshire

Ordered parts for my Allis-Chalmers T816 garden tractor online and shipping was very fast at a great price. The best prices on the net this is the only site that had my parts in stock.  Will be back when I need parts again. 

Thank you
John & Nadine, Pennsylvania

"The right part
Easy to order
Good follow-up
Reasonable price
Fast delivery.
Well done folks."

Thank you.
John K. New York

"Wanted to say thanks for the service I received.  I had been waiting on parts for over 5 weeks from my local hardware store when I finally gave up on them and ordered the same part from you.  I ordered on a Monday and had my parts by Wednesday.  Excellent service!! When I need more parts I'm ordering from you again." 

Thanks- have a great weekend.
Gene B. Louisiana

Fast service, and people who know what they are doing, will order my needs here !!!!

Michael C. Wisconsin

John,

If I ever ran my own company I would hire you in a New York minute. Thank you for your persistence in this--I know I am not your largest customer and yet your response has been nothing short of phenomenal.

Dave B. Louisiana
 

Great site! I needed parts for my 414-8 Wheel Horse because local business has closed. This is a very easy site to work in. I found my parts and ordered them in about 12 minutes. I will be back when I need more parts.

Thanks.
Keith M. Virginia

I got my WeedEaters so quickly and I love it!!!!!!!!!!

Sharon D. Michigan

It was a pleasure visiting your site. It was a very pleasant experience and I was able to navigate and place my order with ease.

Frank B. New York

Received my new Toro snowblower today. I just wanted to drop you a line and say that I am very impressed with your online service. keep up the good work.

Thanks
Tom F. Ohio

Hi,

I received my order today!

I want to thank you for making this a pleasant and money saving online order. You have one of the best websites for orders I have ever used.

Bob B. Minnesota

It's nice to do business with a company that not only has a marvelous website for locating the correct parts, but they deliver the correct part and in a timely manner!!

Thanks.
Donald V. Minnesota

You all are awesome!!! Thanks for the fast service! This was my second order and I couldn't be more satisfied with the service.

Thanks again.
Darrell A. Arkansas

Got my parts today (6/2), and I had just ordered them on 5/28 (a Saturday). I was blown away. Just a note to let you know how impressed I am with your service. World class. I will certainly use you in the future.

Thanks,
Gary B. Montana

First time I used your site to order parts. Parts were received very quickly and I am VERY satisfied and will be recommending your site to my friends.

Thank you for your outstanding service!
Darrell A. Arkansas

Your website is great. I am currently restoring an Allis-Chalmers 416S Gardent Tractor and need various parts along the way. The site is very easy to go through and look up various parts. The service through your site is also great. I get all my question answered in a very friendly and efficient manner.

Thank you for all your help.
James L. Oregon

Last week, I ordered parts from you for the first time -- a common fuel cap and a (harder-to-find) transmission spring for a 1989 Toro Snowthrower. The order arrived *very* promptly, was exactly right, and your prices and shipping charges were reasonable. Thank you for an excellent on-line buying experience; I definitely plan to order additional parts from you in the future.

Regards,
Mark H. Vermont

I just wanted to take a moment to thank you for my purchasing experience. I was very, very pleased with the service and pricing. It meant so much more having a Phone Number to call and a person to speak with. I appreciated all the emails keeping me informed of the progress of the order. So many companies keep you in the dark. You were a joy to deal with. You may think you have internet competition out there, but after hours of searching for good pricing and customer service options, you are definitely the only game in town.

Thanks again and I wish you much success in the future.
Patrick J. Alabama